Welcome to Abney House Medical Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription, book or cancel an appointment, and update your contact details.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
General Data Protection Regulation 2081 (GDPR)
GDPR is a Europe-wide regulation covering data protection and privacy for all individuals within the European Union. The practice has published its Privacy Notice which allows patients to see how the practice looks after the medical information we have about our patients.
Please click on the link Privacy Notice for General Practice to view the notice – copies are available in the practice.
The surgery allows full access to disabled facilities. It is purpose built to facilitate patients in wheelchairs.
The Accessible Information Standard is a new law to make sure that people who have a disability, impairment or sensory loss are given information they can easily read or understand.
The Accessible Information Standard tells NHS and adult social care organisations they must make sure people get information in different formats such as: - easy read, braille, advocate, British Sign Language (BSL), large print or email.
Please inform a member of staff if you have any communication support needs. You need to help us make sure we get things right for you.
You can find more information about the Accessible Information Standard on the NHS England website NHS England Accessible Information.
(Site updated 07/08/2019)